Application Support

Feel supported long after your digital technology project has been delivered

What is application support?

We’re here for you after your project has been delivered. We can provide wrap-around application support for:

  • the technical parts of your system – web apps, websites, CMSes, software and other digital systems

  • the people who use the systems.

Symbiote's application support packages include training, support and fast responses to any issues.

We also monitor client systems to provide ongoing security, improvements and upgrades.

What’s different about application support at Symbiote?

Our built-in change management process reduces the need for comprehensive training and support. It begins in the Discovery phase, where we involve the right people with the inside knowledge to help us co-design your digital technology to fit your team and customers.

You’ll end up with an intuitive system that fits your processes and requires minimal training time.

You can choose a support plan that suits you, and rely on our team members from around Australia who’ll help with your questions and issues.

How can application support benefit your project?

Our projects don’t end with delivery. We’re here to help you make the most of your new system, with training, support and fast responses to any issues.

Read more about application support

Case studies

Would you like to talk about simplifying your digital tech?